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Customer Service FAQ's

Unfortunately not at present. However you will be able to purchase in selected Salons across Australia very soon.

We accept payment via credit card, debit card, Paypal, Laybuy and Partpay.

Some of our Perfumes are limited. We don’t always restock a certain perfume. To keep in the loop of when a certain fragrance is restocked we recommend signing up to our newsletter and follow us on our social channels @foxglowcosmetics. Please note, certain fragrances are not guaranteed to be restocked, we may however restock popular perfumes.

Yes, if the product has not been opened and used. Please see our Returns Policy here > Returns & Exchanges

Perfume FAQs

Our perfume oils are 100% uncut, pure and skin-safe. They are inspired by the original perfume and come in a 10ml glass bottle with a roll-on application. They are vegan, cruelty free, alcohol free, contain no additives, no GMO's, no phthalates and no parabens.

For a longer lasting scent, moisturise your skin prior to application. The scent should last around 12 hours without moisturising and around 24 hours with moisturising and will last much longer on clothing.

When applying to each pulse point twice each day, the 10ml bottle should last around 3 months.

Our perfume oil should wash out of your clothing and fabrics.

Perfume Oils Disclaimer: 

*Our perfume oils are 100% uncut, pure and skin-safe. They are vegan friendly, cruelty free, alcohol free, contain no additives, no GMO’s, no phthalates and no parabens.

We only make our oils with Grade A Oils. Our oils are created using the exact grade of raw materials, exact origin and composition of the essential oils, and always include the unique, exotic, and expensive specialty raw materials found in original fragrances. 
 
Our oils are balanced with a top, middle and bottom note that are unique to original fragrances, they are complex blends of raw materials, natural essential oils and exotic specialty compounds. 

*Name trademarks and copyrights are properties of their respective manufacturers and/or designers. Foxglow Cosmetics has no affiliation with the manufacturers/designers. Our interpretation of these fragrances was created through chemical analysis and reproduction, and the purpose of this description is to give the customer an idea of scent character, not to mislead or confuse the customer. It is not intended to infringe on the manufacturers/designer's name and valuable trademark. We do not represent our products to be original nor do we represent that they are exact copies; therefore they do not violate any copyright laws. Any references to brand names are made strictly for comparison. Foxglow has no affiliation to, and is not associated or sponsored by any of these trademark owners. These products are perfume oils, NOT original perfumes.